Refund policy
ROOT | Foundations 7 day immersion
Root is a one-time purchase. If you enroll in a payment plan you are responsible for the full payment of the program.
We do not offer refunds – No Transfers -No Exceptions.
Thank you for honoring this.
RISE | Ascension Codes Membership
A monthly membership commitment. As a member, you are fully responsible for the full sum amount until your payment term comes to an end and the total amount was paid.
If for any reason you can not make the monthly payments you are still liable for the outstanding balance on your account.
Unless otherwise stated, all Fees due are payable in advance, and will be billed automatically to the Payment Method (defined below) at the start of the monthly Subscription Period, or as applicable to certain Services. Unless otherwise stated, your Subscription will auto-renew based on your Subscription Period until you elect to cancel your Subscription.
Your Subscription or any paid Services may be cancelled at any time either by: cancelling your Subscription or paid Service through your User Account or by providing us with email notice tal@talinegabriel.com.au to cancel your Subscription.
We are not obligated in any way to refund whole or part of your Fees in the event of termination of your Subscription or paid Service prior to the end of your Subscription Period or full use of the paid Service. You will have access to the certain Services for which you have paid until the end of your Subscription Period.
We may terminate or limit your right to use Services in the event that we are investigating or believe that you have breached any provision of these Terms and Conditions. We may provide you with written or email notice of such investigation.
All purchases made through the Platform are final and non-refundable.
We do not offer refunds – No Transfers -No Exceptions.
Thank you for honoring this.
RECLAIM | 1:1 session
This service will include a private one to one session as detailed on the website. A schedule of the date and time for your Session will be agreed with you and you will be responsible for attending the Session at the scheduled date and time and participating fully, openly and honestly.
The session will take place remotely via online meeting facility and you will be responsible for ensuring that you have in place all necessary resources to enable you to access the Service.
If you are unable to attend your scheduled Session then you will be responsible for contacting us to cancel your Session via tal@hippielane.com.au. You will be able to cancel and reschedule your Session up to 48 hours before the scheduled Session start time. If you fail to cancel your Session within this time frame then you shall forfeit the right to that Session and no refund will be given.
We respect your time and would ask that you respect ours too. On this basis, if we are waiting for you to join a scheduled Session for more than 15 minutes from the scheduled start time, we reserve the right to treat you as a no-show and it will be non refundable.
Should a situation arise where we need to reschedule a Session then we will make all reasonable attempts to provide you with as much notice as possible and to reschedule the Session to a mutually convenient time.
Should you require any further contact or support in addition to the Session and other Services please contact us via email tal@talinegabriel.com.au.
We do not offer refunds – No Transfers -No Exceptions.
Thank you for honoring this.
CRYSTAL CANDLES
Our candles are non-refundable, unless fault or breakage occurs within 4 weeks of purchase, where we offer the option of exchange or refund.
Please note we cannot exchange or return if you have simply changed your mind.
Please choose carefully.
Payments
You represent and warrant that if you are purchasing something from us, (i) any payment information you supply is true and complete, (ii) charges incurred by you will be honored by your bank or credit card company, (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes, and (iv) if your initial payment method is dishonored, you will still pay the incurred charges, including any surcharge we may incur due to the dishonored payment.